Beyond the Chatbot: Building AI Infrastructure for Real Learning

Every learner has a chatbot. That's not the same as having an education. It's been four years since generative AI changed learning. But somewhere along the way, we confused AI-driven conversation with genuine learning. This course unpacks that confusion — and shows you what to do about it. You'll learn why generic chatbots fail as learning tools, what the research says about when AI produces strong outcomes, the difference between a tool and an infrastructure layer, and four concrete moves education and L&D leaders should make now. Best for: university faculty, L&D managers, CLOs, and EdTech decision-makers. Duration: 45–60 minutes | Self-paced | Free | Certificate included --- FAQ Do I need a technical background? No. Written for educators and learning leaders, not engineers. Is this about Noodle Factory specifically? No. The frameworks apply across any platform. Noodle Factory is mentioned as one example. What will I be able to do after this course? Evaluate AI learning tools using a principled framework, make the case for infrastructure investment, and identify the right metrics for measuring AI's impact.